Privacy Policy

Privacy Policy

Last Updated: 23 January 2026

Welcome to qrplates (“we,” “our,” “us”). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and safeguard your information when you use our QR-based digital menu and table ordering SaaS platform.

By using qrplates, you agree to the terms of this Privacy Policy.

1. Information We Collect

A) Information You Provide (Restaurant / Business Users)

Business name

Owner/manager name

Email address

Phone number

Restaurant address

GST details (if provided)

Payment and billing information

Menu content and pricing

B) Information Collected Automatically (Customers / End Users)

Device type

Browser type

IP address

Location (approximate)

Order details

Usage analytics

C) Payment Information

We do not store your card, UPI, or banking details. Payments are securely processed by third-party payment gateways.

2. How We Use Your Information

We use your data to:

Create and manage accounts

Process and display customer orders

Improve platform performance

Provide customer support

Send service notifications

Prevent fraud and misuse

Meet legal and regulatory requirements

3. How Ordering Data is Used

Orders placed by customers are shared directly with the respective restaurant.

qrplates only acts as a technology intermediary.

We do not control food preparation, delivery, or restaurant operations.

4. Data Sharing & Disclosure

We do not sell, rent, or trade your personal data.

We may share limited data with:

Payment gateway providers

Cloud hosting providers

Analytics tools

Legal authorities (if required by law)

5. Data Storage & Security

Data is stored on secure servers.

We use industry-standard encryption and security practices.

Regular security audits and backups are maintained.

However, no system is 100% secure. By using qrplates, you acknowledge this risk.

6. Cookies & Tracking Technologies

We use cookies to:

Maintain user sessions

Improve platform experience

Analyze platform usage

You may disable cookies in your browser, but some features may not function properly.

7. Data Retention Policy

Account data is retained as long as your account is active.

Order and transaction records are retained for legal, compliance, and business purposes.

You may request account deletion by contacting us.

8. User Rights

You have the right to:

Access your personal data

Request corrections

Request deletion

Withdraw consent

Requests can be made by contacting us via email.

9. Children's Privacy

qrplates is not intended for users under 18 years of age. We do not knowingly collect data from minors.

10. Third-Party Links & Services

Our platform may contain links to third-party services. We are not responsible for their privacy practices.

11. Legal Compliance

We comply with:

Information Technology Act, 2000 (India)

IT Rules, 2011

Applicable data protection regulations

12. Changes to Privacy Policy

We reserve the right to update this Privacy Policy anytime. Updates will be posted on this page with the revised date.

13. Contact Information

For privacy-related concerns:

📧 Email: qrplates@gmail.com

🌐 Website: https://www.qrplates.in